Job Description

Responsibilities:

• Supervise day- to-day product management for the digital advisory platform & tool (esp consumer facing mobile/ online channel), such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, getting buy-in and remove obstacles to achieve business results.
• Work closely with markets to craft out, streamline and strengthen the end to end wealth advisory customer journey for both manned and digital channel that adhere to Citi's integrated risk, control and governance framework
• Identify, communicate and manage risks, issues and dependencies that may impact the successful delivery of product/ feature
• Translate business requirements into product requirement/ user stories/ use cases. Ensure development and technology team understands the context and specifications to deliver quality product within timeline

Knowledge/Experience/Technical skills:

• 5+ years of experience
• Knowledge in wealth management, especially in wealth consumer-facing mobile products
• Understanding of client experience and journey mapping
• Strong experience in digital product management, or management consulting
• Broad and diverse function experience in change management
• Competency with Microsoft excel, PowerPoint, word

Personal Skills:

• Can do attitude
• Efficient at managing multiple projects and initiatives concurrently under deadline constraints
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Excellent analytical, communication and interpersonal skills
• Very strong attention to detail and follow through
• Can work proactively and independently and discretion when handling confidential matters
• Exceptional caliber to manage ambiguity and work collaboratively with stakeholders

Job Types: Full-time, Contract
Contract length: 6 monthsSalary: $8,000.00 - $8,800.00 per monthBenefits:

• Additional leave

Schedule:

• Day shift
• Monday to Friday