Application Engineer Support

Singapore, Singapore
Aspire Nxt Pvt
2 Current Jobs Openings
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Job Description

Designation : Application engineer supportCandidate should be Singapore

  • A duration of close to 6 mths
  • 24 x 7 shift
  • These engineers are to provide technical support to your medical staff on the application
JOB SUMMARY PRIMARY DUTIES & RESPONSIBILITIESo Liaise with end-users and build good rapport;o Plan, coordinate and involve in end-user training for system implementations and enhancements (implementations and enhancements);o To provide training to end-user when required;o First level of support for all issues reported by the end-users;o To be able to classify reported issue correctly;o To prepare and present monthly progress report;o Prepare and draft incident report if required;o To track and ensure all issues reported are closed within SLA and all enhancements are accepted within agreed timeline;o To provide any technical support, e.g. printer configuration.o Ability to work shift to provide 24 x 7 support including weekend.o Required to work on-site.(C) SECONDARY DUTIES & RESPONSIBILITIES Able to provide 24*7 standby support when required; Performs any other duties as assigned.(D) KEY JOB SPECIFICATIONSi) EducationEssentialPreferredRecognized Professional Certificate /Diploma/Advance/Higher/Graduate Diploma in IT or equivalentRecognized Professional Certificate /Diploma/Advance/Higher/Graduate Diploma in IT or equivalentii) Experience/ KnowledgeEssentialPreferred1. 3 years of related working experience in similar capacity2. Good communication skills3. Ability to track issues from creation till closure closely4. Ability to work on shift to support after office hours and weekends.1. Have some experience in healthcare domainJob Type: Contract
Contract length: 6 monthsSalary: $2,719.11 - $5,000.00 per monthSchedule:
  • Day shift
  • Early shift
  • Late shift
  • Night shift
  • Weekend availability
Experience:
  • Application engineer support: 3 years (Preferred)

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Job Detail

  • Job Id
    JD1062168
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned
 
 
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