Application Management Analyst

Singapore, Singapore

Apply Now

Perform work in shifts to provide 24/7 on-site or on-call support.
Incident and Problem management.
Should have knowledge on SRE (Site Reliability Engineering) Best practices and able to adhere to SRE guidelines in the work.
Provide root cause analysis techniques to determine cause and resolve complex system issues.
Perform post-resolution follow-ups to ensure problems have been adequately resolved.
Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
Work with onsite and offshore teams across multiple technologies/applications
Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.
Candidate need to be from application support background having L1/L2 support experience.

Shift: 12 hours shift, 8am - 8pm, 8pm- 8am, Mostly 3 - 4 days work per week, no WFH.Location: Changi Business Park#LI-APJ

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.