Application Support Analyst – Credit Card Systems (visionplus)
SG, Singapore
Job Description
Key Responsibilities:
Monitor and support
VisionPLUS (v10)
credit card processing systems in a production environment. Investigate and resolve incidents related to:Transaction failures
Billing discrepancies
Authorization issues
Perform
L1 and L2 application support
including ticket resolution, incident tracking, and status updates. Run and monitorbatch jobs
usingControl-M
, ensuring timely completion of end-of-day processes. Collaborate withL3 support
, infrastructure, and development teams for complex issue resolution. Conductdata fixes
, impact analysis, and live data validations. Generate and share regularMIS reports
and support business queries. Participate inaudit, risk, and compliance
reviews as per regulatory standards. Ensure high system availability, minimal downtime, and adherence to SLAs.Systems / Modules Exposure:
Candidates will gain or are expected to have experience in one or more of the following
VisionPLUS modules
:CMS
- Card Management SystemFAS
- Finance & Accounting SystemTRAMS
- Transaction Management SystemLMS
- Loyalty Management SystemTechnical Skills Required:
Mainframe technologies
: IBM z/OS, COBOL, JCL, CICSDatabase
: DB2Batch Scheduling Tool
: Control-MTicketing Systems
: ServiceNow, Remedy (or equivalent)Preferred Qualifications:
Diploma/Degree in Computer Science, Information Technology, or related field. Minimum 2 years of experience in VisionPLUS support or mainframe-based card systems. Strong analytical and problem-solving skills. Effective communicator and team player. Willingness to work in
24/7 rotational shifts
(if applicable).Please share your updated CV to shyam@aryan-solutions.com
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Job Detail
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Job IdJD1555281
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned