Application Support

Singapore, Singapore

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Responsibilities:

Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities
Assist in implementation for standardization across technologies / domains of application
Assist in documentation of key application workflows
Assist in training
Assist in investigation of complex user reported issues
Develop mitigating and/or preventive solutions

Requirements

Diploma/Bachelor\'s degree in computer science or other highly technical, scientific discipline
3-5 yrs of Technical / Application Support experience on multi technology platforms
ITIL v3/v4 certification and strong service oriented experience / background preferred.
Strong Knowledge and understanding of IT industry environment and business needs.
Proven experience supporting Web / Mobile / Client based applications
At least 5 - 6 years\' experience in developing, implementing and maintaining IT systems

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