Job Description

We're Hiring: Application Support Specialist (Level 2)

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Are you ready to take your IT career to the next level? We're seeking a talented Application Support Specialist to join our innovative team, where you'll become an expert in enterprise systems while working with cutting-edge technologies. No prior Oracle EBS experience? No problem - we'll train you!





As our Application Support Specialist, you'll be the go-to expert ensuring our critical business applications run smoothly.

Your day-to-day will include:

Core Responsibilities:

Provide Level 2 technical support for Oracle EBS and our suite of in-house applications Investigate and resolve complex application issues escalated from Level 1 support Collaborate with cross-functional teams to implement solutions that enhance system performance Monitor application health and proactively identify potential issues before they impact users Document solutions and contribute to our growing knowledge base Participate in exciting implementation and upgrade projects Conduct user training sessions and create user-friendly guides

What Makes This Role Special:

Work with enterprise-level Oracle EBS modules (Finance, Supply Chain, HR, and more) Gain hands-on experience with multiple business-critical applications Direct impact on business operations and user productivity Exposure to both technical troubleshooting and business process optimization

What You Bring

Required:

5-7 years of IT experience (application support, system administration, or related fields) Strong analytical and problem-solving abilities Excellent communication skills - ability to translate technical concepts for non-technical users Experience with SQL and database querying Understanding of ITIL practices and incident management Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

Nice-to-Have (But We'll Train You!):

Oracle EBS experience (seriously, we'll provide comprehensive training) Knowledge of PL/SQL, Unix/Linux environments Experience with integration tools and APIs ITIL certification

Amazing Culture

Collaborative, supportive team environment Regular team building activities and tech talks Innovation time - dedicate 10% of your time to learning new technologies Recognition programs for outstanding contributions

What Sets Us Apart

Unlike typical support roles, this position offers:

Business Impact

: Work directly with business stakeholders to drive real change

Technical Diversity

: Exposure to multiple applications and technologies, not just one system

Project Involvement

: Participate in implementation projects, not just BAU support

No Ceiling

: We promote from within - many of our leaders started in support roles

Apply now and start your journey to becoming an Application Support expert while working with a team that celebrates your success!

ANTARES MANAGEMENT SERVICES PTE. LTD.

EA License No.: 25C3031

UEN: 202527765K