Manage application jobs, and provide instructions to Level 1 Application Operations team for jobs recovery/execution\xc2\xb7 Perform Operational Requests (e.g. adhoc batch file execution, SFTP authentication and authorization, sanity checks after server maintenance activities, etc)\xc2\xb7 Knowledge and understanding about application architecture and how they interact with various systems\xc2\xb7 Experienced in troubleshooting and resolving critical incidents\xc2\xb7 Excellent communication skills and ability to handle communication at different levels and diverse population\xc2\xb7 Knowledge of Java, SQL, Unix (and any other programming language background is preferred)\xc2\xb7 Ability to handle multiple tasks simultaneously\xc2\xb7 Build and update knowledge base from incident and problem tickets\xc2\xb7 Must comply with client\xe2\x80\x99s standards such as the System Development Life Cycle (SDLC), IT security policies, best practices, procedures & guidelines Willingness to be trained in another technologies used by the project
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