Our Client is a reputable MNC looking for a Credit Controller, this role will be based overseas in Shanghai Job Scope
Manage the inbound financial services team (Team of 6)
Oversee accounts receivable (collections) for both the Finance and Levies portfolios
Deliver exceptional customer service
Ensure the team's contributions positively impact the quality of the loan portfolio
Maintain the accuracy and integrity of provided data
Develop predictive measures to optimize business performance
Produce daily, weekly, monthly, and annual performance reports
Provide valuable business insights to the leadership team through data analysis
Foster business relationships with key stakeholders
Lead the team through effective leadership, support, and guidance
Handle data management and reporting functions
Requirements
Willingness to travel locally and internationally as required
Commitment to continuous improvement and a keen attention to detail
Proven experience using reporting and analytical tools, including MS Excel, Access, and similar applications
Exceptional interpersonal and communication skills
Excellent time management, multitasking, and organizational abilities, with a aptitude for delegating tasks effectively
Experience in leading both outbound and inbound contact centers
Familiarity with various collections concepts, practices, strategies, and procedures
Sun Luneng Ashley License No.: 02C3423 Personnel Registration No.: R1984277 Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice
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