Job Description

• Overall in?charge of retail branch operations, ensuring smooth day?to?day functioning. Drive and monitor sales performance, ensuring monthly targets are consistently met.
• Plan, schedule, and delegate staff duties to optimize efficiency and productivity.
• Ensure tyre and product availability across branches, minimizing shortages and delays.
• Maintain high servicing standards in workshops, ensuring quality and safety compliance.
• Address customer concerns, complaints, and inquiries promptly to maintain satisfaction and loyalty.
• Uphold general cleanliness standards and implement safety measures to prevent workplace hazards.
• Review purchases, invoices, and cash flow to ensure accuracy and compliance with company policies.
• Ensure all equipment is properly maintained and in good working condition.
• Assign responsibilities effectively and monitor implementation to achieve operational goals.
• Involvement in company event - stock take twice yearly and/or as and when directed.

Skills and requirements

• Leadership ability with proven experience managing multiple branches or teams.
• Sales and business acumen, preferably in automotive or tyre industry.
• Strong communication and interpersonal skills to engage staff and customers. Analytical mindset for interpreting sales data and operational KPIs.
• Problem-solving skills to handle operational challenges and customer escalations.
• Knowledge of automotive products, especially tyres, rims, and related services.
• Minimum bachelor's degree in business, Management, or related field; equivalent experience may be considered.

Yee Jie Ling Jaslin (R1440114)
Business Edge Personnel Services Pte Ltd (96C4864)

Skills Required