Job Description

Reporting to the Banquet Manager, the incumbent will oversee the execution of assigned banquet events to ensure optimum performance and superior guest service. He/she must assist the Centre in servicing the events, ensuring maximum guest satisfaction and adherence to consistent service standards. Key Responsibilities \xc2\xb7 Assist in supervising and managing the day-to-day activities of the Banquet staff. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. \xc2\xb7 Ensure that all Banquet events are executed according to Event Order to client\xe2\x80\x99s satisfaction. \xc2\xb7 Ensure client feedback is communicated and acted upon internally and manage timely resolution of any issues. \xc2\xb7 Monitor and maintain procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies and inventory etc. in a timely and efficient manner \xc2\xb7 Assist in establishing par levels for supplies and equipment. \xc2\xb7 Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the Centre and in a timely manner. \xc2\xb7 Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures. \xc2\xb7 Conduct briefings to Banquet team, prior to execution of event. \xc2\xb7 Assist Banquet Manager in event forecasting and requisitions. \xc2\xb7 Perform any other duty as assigned. Requirements \xc2\xb7 Diploma in Hospitality management or relevant qualifications \xc2\xb7 Minimum 2 years of supervisory experience in Banquet operations \xc2\xb7 Good interpersonal communication skills and customer oriented with a can-do attitude \xc2\xb7 Fluent in spoken English \xc2\xb7 Able to multi-task and work under pressure in a fast-paced environment \xc2\xb7 Cheerful and outgoing disposition \xc2\xb7 Flexibility to respond to a range of different work situations \xc2\xb7 Comfortable with technology and paperless business processes \xc2\xb7 Able to work on rotating shifts, including weekends and public holidays Job Type: Full-time Salary: $3,500.00 - $4,000.00 per month Benefits:

• Health insurance

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• 13th month salary
• Performance bonus

Work Location: In person