Job Description

Christian Bassett is recruiting a Boutique Assistant Manager for a luxury watch & jewellery European company.RESPONSIBILITIESSales and Boutique Operations

• Substitute/Replace Boutique Manager while his/her absence.

• To maintain a respectable appearance while on duty according to Company\'s regulation.

• To fulfil your role as a staff of the Company by displaying & projecting a good image of courtesy, respectability and professionalism.

• To ensure all staff maintain and present themselves in accordance to standards of the Company.

• To provide guidance and assistance to junior staff in all processes.

• Participate actively to develop new sales opportunities and client relationship development in line with individual and team objective.

• Provide optimal customer experience in the boutique for new sales, customer service (repairs), and all visitors, ensuring first class customer service.

• In depth product knowledge and prices, first point of contact for guidance of knowledge to rest of the team.

• Oversee the set up and organization of boutique\'s front and back office - maintenance of furniture, neatness, window display set up/communication, sales and marketing tools.

• Coordinate internal and external events - individually and with the team. Proactively identify clients to be invited, follow up of invitations to ensure participation to events.

• To be proficient and point of reference in all lT/sales/CRM back office tools for the team.

Assistance in staff supervision

• To assist the Boutique Manager by leading and coaching the team in all aspects.

• Contribute to the development of staff and motivate the team to hit individual and overall goals using strategies in line with the company\'s objectives.

• Take charge of staff and operation planning by managing monthly staff roster.

• Manage new hire by implementing appropriate training plans.

• Oversee the administration and operational support on daily task and marketing events, ensure all are well documented.

• Assist Boutique Manager to monitor performance and propose for improvement.

• To ensure all required reports such as sales reports, staff working hours and petty cash summary to be accurate and submitted within stipulated time period.

Effective Merchandising and Sales Promotion

• To ensure availability and adequacy of attractive visual presentation of merchandise.

• Liaising with visual merchandising and brand\xe2\x80\x99s Personnel on concepts/theme planning.

• To oversee overall organization of visual presentation and merchandises by ensuring products are rotated in systematic manner and rearranged at periodical basis.

• To be work closely with marketing department and team in preparation of advertisements.

• Be responsible in briefing the team on all the company\xe2\x80\x99s Programs.

Only shortlisted candidates will be notified.

Christian Bassett