Job Description

The role is primarily responsible to support the Branch Manager to oversee the daily operations of the retail unit to runs smoothly and effectively.

JOB RESPONSIBILITIES Responsibilities include, but are not limited to the following:

• Responsible and accountable for successful operation of the assigned supermarket outlet according to set objectives, policies and guidelines of the Company and to achieve sales and profit goals.
• Lead with service vision and provide exceptional customer service.
• Ensure merchandising framework is implemented according to the Company\xe2\x80\x99s policy and guidelines.
• Ensure advertising and promotion plans are properly and effectively implemented.
• Ensure high standards of housekeeping are practised and maintained at all times.
• Understand retail landscape, competitor, customer profile and industry trends.
• Analyse business information and implement business strategies to improve sales/profit targets.
• Manage outlet administration according to set policies and submission deadlines.
• Ensure proper records at all times and maintain confidentiality on all Company\xe2\x80\x99s matters.
• Provide leadership and actively demonstrate care toward employees to build and reinforce a strong team spirit.
• Resolve staff disputes by collating all the facts and reaching an equitable decision promptly.
• Establish action programs that result in high standard of customer service, courtesy and product knowledge training to employees to build customer respect and confidence in the Company.
• Other tasks as and when assigned.

• Minimum GCE "O" level, Diploma, Degree or equivalent
• At least 2 years of relevant experience in supermarket operations in managerial position.
• Good leadership and communication skills.
• Pro-active and excellent customer management skills.
• Work location: Across Singapore
• Able to work weekends