Job Description

Job Number 24028785
Job Category Food and Beverage & Culinary
Location Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

JOB SUMMARY

- Driving revenue for F&B outlets and key festive periods through Corporate Companies, Banks, Third Parties, E channels etc.

- Strengthen partnership with key clients through frequent networking events and sales calls.

- Develop new channels for all F&B outlets.

- To analyze project sales, profit and loss statements and forecast, together with DOFB, Outlet Managers, and Retail Manager.

DUTIES AND RESPONSIBILITIES * Identify, develop and manage Corporate Accounts to drive business to all F&B outlets and retails.

• Be accountable to manage or increase current partnership with banks, third parties, Telco companies and Associations;
• To work on daily basis with dining reservations and outlet managers including to strategize on opening and closing the third party channels.
• Develop and maintain E-retailing channels.
• Understands or is familiar with the fundamentals of assigned accounts and customer relations.
• Develops a sales plan to generate business from identified markets/accounts which consistently drive business into the restaurant.
• In cooperation with the DFB and the Restaurant Managers develops necessary activities to generate additional consistent restaurant business.
• Continuously communicates the benefits of the hotel and F&B offerings to the customer.
• Drives/manages cooperate, group and festive cooperate bulk purchases through improved customer loyalty by excellent account management.
• Negotiating and liaising with suppliers, purchasers, branding companies and contractors to source for the most beneficial proposal for the hotel.
• Responsible for sourcing new potential retail sites and provide detailed site analysis for the perusal of DFB for key festive periods.
• Negotiates F&B offerings and closes the deals.
• Responsible for implementation of marketing programs, collaterals and photoshoot with Marcom team.
• Prospects new business through phone solicitation, outside sales calls, customer visits to the hotel, trade shows, sales blitzes, direct mail, newspaper/journal research and other customer interaction or research. E.g. sales call and return with sales report.
• Develops marketing intelligence: new product ideas, competition activities, new customer trends and performance.
• Spends majority of time in face-to-face customer or business clientele\xe2\x80\x99s interaction outside of the hotel; for the purpose of selling the F&B retail business and enhancing restaurant revenue.
• Sells the benefits of our F&B Restaurant and Festive Season Retail Offerings.
• To provide product and information trainings to all level associates before each project kick off.
• To meet measurable targets (BSC/KPI) goals, as assigned for self-individual and the team.
• Cash Handling :

\xc2\xb7 Process all payment types such as room charges, cash, cheques, purepayment, debit, or credit.

\xc2\xb7 Process all transaction postings (rebates, miscellaneous charges, paid-outs)

\xc2\xb7 Blind drop at end of the shifts.

\xc2\xb7 Provide cash change to guests.

\xc2\xb7 Obtain manual authorizations and follow all Accounting procedures when computer system is down.

\xc2\xb7 Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change.

21. To ensure and follow established procedures and compliance as per LSOP guidelines.

22. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum Diploma in Business Management
• At least 2 years of relevant experience in handling F&B business development
• Strong in overall sales skills
• Understanding of hotel\'s business mix needs of transient, group and catering business
• Great energy & enthusiastic
• Ability to present ideas, expectations and information in a concise, well-organized manner
• Excellent interpersonal conflict management skills & effective time management skills
• Understanding and achievement of team and individual goals
• Demonstrates leadership skills, customer development and relationship management skills
• Able to start work within short notice period

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \xe2\x80\x9cWonderful Hospitality. Always.\xe2\x80\x9d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\xe2\x80\x99s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International\'s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\xe2\x80\x99re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\xe2\x80\x99s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you\xe2\x80\x99ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That\xe2\x80\x99s The JW Treatment\xe2\x84\xa2. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,\xe2\x80\x8b begin your purpose, belong to an amazing global\xe2\x80\x8b team, and become the best version of you.

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