Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it\xe2\x80\x99s with Hilton where we never forget the reason we\'re here: to delight our guests, Team Members, and owners alike.

Position Statement

The Assistant Chief Engineer is responsible for assisting the Chief Engineer in maintaining the hotel building and ensure the safe and effective operation of hotel facilities and equipment in line with Hilton and hotel policies and procedures.

What will I be doing?

• As the Assistant Chief Engineer, you will be responsible for performing the following tasks to the highest standards:
• Direct and supervise the implementation of effective major problem reporting systems and routine maintenance to ensure that buildings, facilities and the surrounding environment are in good condition at all times.
• Develop the maintenance plan for facilities and equipment, guiding and supervising the maintenance work of employees and external contractors to ensure the smooth implementation of the maintenance plan.
• Draft specific requirements and evaluate quotations from Purchasing Managers for all works involving external contractors.
• Negotiate and follow-up with successful contractors to ensure that all work is done in compliance with company, local and regional health and safety standards.
• Organize and inspect the work in the Engineering department, implementing effective inventory management.
• Assist the Chief Engineer in carrying out long-term evaluation of equipment and make overhaul and re-purchase plans.
• Creative in dealing with emergent situations and solve technical challenges effectively for a safe and smooth operation.
• Ensure the safe and efficient operation of all machine rooms and equipment.
• Pay attention to fire safety and solve safety hazards promptly to ensure no accidents.
• Facilitate training to develop team members technical competencies with appropriate coaching
• Conduct regular performance evaluations with team members, guiding and training team members to be competent for higher positions.
• Lead, support and guide team members in time of emergency responses, building services disruptions to safely and orderly reinstate resumption of operations
• Encourage teamwork and motivate team members to produce the best possible results in their course of work
• Assist the Chief Engineer in developing annual budgets and follow-up to achieve reasonable control.
• Supervise and manage the implementation of hotel management policies and procedures.
• Complete and provide all daily reports and reports required by the Chief Engineer and maintain a valid record /filing system.
• Liaise with the Fire, Power Supply, Water Supply, Urban Management and Epidemic Prevention departments to ensure that all requirements are documented and there are supportive recommendations as needed.
• Be on top of requirements for quality and safety standards in view of quarterly/ bi-annual audits.
• Monitor and track work requests to review high occurrences follow by collaborating with relevant departments to develop methods for improvement.
• Handle queries and complaints in a timely, efficient and diplomatic manner.
• Provide support to the team when Engineers are away , e.g. training, annual leave etc.
• Proactive in implementing, supporting and participating in corporate sustainability initiatives.
• Reasonable control of personnel to ensure that all employees remain efficient during working hours.
• Pay attention to team members daily work performance, conducting regular performance evaluations with team members and provide guidance and advice for their personal development.
• Keep Chief Engineer informed on operational challenges and team member relations without any delay.
• Ensure team member grooming standards are acceptable and aligned to hotel\xe2\x80\x99s policy and standard.
• Provide counselling and responsible for addressing team members\xe2\x80\x99 mistakes.
• Advise and organize potential team members to cross-train within the hotel, in other hotels or external institutions if necessary.
• To supervise and manage team members career development and handling of disciplinary/ grievances.
• Recruit team member for the department with the assistance of the Human Resources and Chief Engineer.
• Perform any other reasonable duties and duties as assigned.
• The department reserves the right to change or supplement the job description if necessary.
• Flexible and able to work on weekends and Public Holidays, if required.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice

What are we looking for?

An Assistant Chief Engineer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Professional qualification in Engineering, Building and maintenance related field.
• At least 5 years in an Engineer/Engineering Manager position or 2 years in an Assistant Chief Engineer position in a 4/ 5-star hotel.
• Have specialized knowledge on water treatment, hydraulics, mechanics, chillers, air flows, H.V.A.C., L.V., electronics, sound, TV, lighting, elevators, boilers, pumps, etc.
• Capable of maintenance for all hotel building services including air-conditioning, ventilation, refrigeration, electrical installation, lighting system, plumbing system, boiler, laundry, kitchen, lift, fire protection, escalator, sound system, TV system, etc.
• Possess knowledge of the requirements of government regulations and technical rules.
• Capable of following specifications for hotel services.
• Possess knowledge of energy conservation.
• Capable of training Engineering team members.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton