Job Description

Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering, Singapore is an iconic hotel landmark with a stunning hotel-in-a-garden concept that incorporates energy-saving features throughout the building.Our sustainable project design and green efforts have earned it numerous accolades including \'World\'s Leading Green City Hotel, 2022\' title at the prestigious World Travel Awards. The 367-room hotel offers uncomplicated, modern and efficient service and a team of hotel associates who find joy in real connectionsThe RoleThe Assistant Chief Engineer supports the Chief Engineer in maintaining overall maintenance operations of entire Hotel facility, including guest rooms, all mechanical, electrical, H.V.A.C. systems, fire protection system, kitchen equipments, emergency power system, sewage system and related equipment in accordance with guest service, preventive maintenance and energy conservation standards and programs. Ensure the upkeep of guest and service areas to maintain them in proper working order and appearance, this position must be able to work independently as well as with others.

• Implements and maintains preventive maintenance and energy conservation programs for guest rooms, public areas, back-of-house, mechanical equipment, building systems, etc.
• Ensures compliance with international standards, local regulations, and other environmental considerations including but not limited to workplace safety and security practices.
• Implements hotel maintenance procedures and conducts training in order to achieve property maintenance and guest service objectives.
• Manages departmental operations and capital projects to achieve budgeted goals.
• Supervises all senior technicians, technicians and craft men to ensure high quality preventive, corrective and guest demand maintenance services are provided
• Supervises all Team Leaders, Senior Technicians and Technicians to ensure high quality preventive, corrective and guest demand maintenance services are provided.
• Reports any faults and renders assistance as and when required by department head / hotel management and takes on any responsibilities and tasks as assigned by supervisor and hotel management
• Conducts walk through and visually assesses the safe and efficient maintenance and operation of the physical aspects of the hotel, including guest rooms, public areas, all mechanical, electrical, H.V.A.C. systems and any other related equipment.
• Assists on routine preventive maintenance on equipment under the direction of Chief Engineer. This includes guest rooms, public areas, meeting rooms, ballrooms, outlets and back of house, laundry & kitchen equipment, heating, and air handling units, ice machines, fire extinguishers, fire equipment and plumbing etc. These are performed as required by the manufacturer and in accordance with the warranty specifications.
• Champions work order assignment program for to complete work orders. Prioritizes and completes work orders in a timely manner. Monitors all deficiencies. Communicates to the requesting party upon completion when needed.
• Carries out inspection of guest rooms after Preventive Maintenance. Reviews any problems with the Preventive Maintenance team and recheck room/suite before releasing to Housekeeping/Front Office.
• Assists in developing, implement and manage emergency programs for the operation and maintenance of all equipment and physical structures in compliance with corporate standards, local, state and national codes and regulations to protect the asset, guests and associates, to ensure optimum operations, minimize expenses and maximize customer satisfaction.
• Responsible for the short and long term planning and day-to-day operations of the Engineering Department.
• Reports to Chief Engineer, on a regular basis, regarding the specific and overall condition of the building structures, guest areas, service areas, related systems and equipment offering prudent and cost effective proposals for maintaining the same. Reviews reports, and initiates appropriate actions to carry out maintenance work effectively and efficiently.
• Ensures maintenance of swimming pool, water features and spa are done according to manufacturer specifications; PPHG standards and local Health Department Regulations.
• Promptly responds to guest requests in a friendly manner and follow up to ensure highest quality of service to guest satisfaction at all times.
• Responsible for any other tasks assigned by Chief Engineer or Director of Operations.

• Degree in Engineering or Diploma in Hotel & Leisure Facilities Management, or any other combination of education, training, or experience that provides the necessary knowledge, skills, and abilities to perform the job.
• Minimum of five (5) years with advanced knowledge of building management/engineering experience in international five star hotels.
• Hands on experience on troubleshootHVAC operations, repair and maintenance; electrical controls and equipment maintenance, mechanical applications and building management system etc.
• Strong understanding of building life safety system and energy management systems.
• Strong knowledge and hands on experience on troubleshoots commercial kitchen equipments and meat processing equipments.
• Strong Leadership qualities
• Flexible and able to adapt to fast pace environment
• Strong team player
• Innovative and resourceful
• High levels of flexibility, adaptability and ability

Pan Pacific Hotels Group