Job Description

o Support and administer the Leadership and Management Training function including:


- Upkeep the leadership development competency framework to ensure its alignment with current and future business needs.


- Conduct training need analysis to identify leadership and soft-skills learning and development needs through consultation with various stakeholders


- Formulate and execute training plans and initiatives and provide progress update/report on training activities and expenditures


- Ensure governance of training administration and compliance with established systems and processes


- Ensure high training standards and drive continuous improvement in learning quality


- Keep abreast of latest leadership and soft-skills learning and development initiatives, programs, learning methodologies and technologies and explore their applicability and adoption in the organisation to enhance training and training effectiveness and support organisation's strategic trusts



o Work with various stakeholders to review, establish, develop and operationalise various functional and other learning and development competency frameworks for guiding training and development



o Formulate the annual training budget, plan and calendar for various leadership and soft-skills training and development programs and schemes including both inhouse and external training



o Execute the annual training plan and programs and schemes, and ensure their timely implementation within budget according to approved calendar including sourcing for vendors/programs, procuring the programs, managing enrolments, handling exceptions, liaising with internal and external training providers on training design, evaluating training contents, customising and developing training programs, materials, etc, and making logistics and other arrangements



o Monitor and follow up on training evaluation and feedback through various channels to measure, track and enhance training quality and effectiveness



o Perform data analytics and reporting on training enrolments, operations and other activities, assess the impact of training initiatives and recommend areas for improvements, drive focus areas, promote specific initiatives, etc and facilitate the process through analytics, automation and other technological tools



o Manage the competency frameworks and systems including updating the framework, prepare and set up the competency systems to facilitate training and development discussion, enrolment, allocation and other training initiatives.



o Implement continuous process improvements using automation tools, through reviewing job redesign, implementation of self-service capability, etc to enhance work efficiency and productivity



o Develop, review and update training systems, policies and guidelines and handle course queries and provide advisory relating to training



o Assist in the formulation and execution of brand value proposition and support the development of branding for the training / specific courses



o Co-ordinate and provide support on stakeholder engagement and branding initiatives including outreach and collaboration with external agencies, institutions, etc



o Oversee and ensure proper documentation and content and vendor management



o Monitor and ensure that training operations is within the budget and ensuring the courses achieve the performance standard expected of the stakeholders



o Support and assist in global training, leadership, organisation development, communications, engagement and branding initiatives



o Any other tasks/duties as and when assigned



Possess a degree with at least 4-5 years of relevant working experience.



o Strong project management skills





o Strong planning, organisation and implementation skills





o Strong analytical skills





o Strong drive for results, self-driven and value creation focus





o Ability to interact with all levels of management





o Self-motivated, resourceful and adaptable





o Good written and verbal communication





o Able to work independently and as a team





o Experience in internal and external stakeholder communication and management and learning management systems will be an advantage