Job Description

Responsibilities

• Serve as Infra Overall POC to Application Directors, GCIOs and cluster senior management
• Maintain technical oversight of the applications architecture and infrastructure services in the clusters
• Provide regular reporting and updates to the Infrastructure Services management
• Manage projects, alignments and initiatives across the clusters, leveraging different resources and drive projects to successful completion
• Lead the team in project management and execution of all services offered to clusters
• Play a key role in the supporting GCIO, Institution Directors/Leads in the development and building initiatives for the workplan
• Lead and develop a growing team of talented individuals of diverse backgrounds with a common passion for infrastructure projects
• Drive and formulate program implementation strategies.
• Build and prepare the team for the program implementation
• Provide leadership in strategic and technical areas in the implementation of program\'s projects.
• Ensure alignment of program strategy to the company strategic direction.
• Collaborate with CIOs and IDs to identify IT strategic needs and projects for the cluster and consolidate into the program work plan.
• Collaborate with the OIC/IDs to conduct pre-project assessment and feasibility studies.
• Plan up-coming projects in conjunction with CIOs, GDs, OICs and IDs to ensure synergies for deployment.
• Review approval papers prepared by PM.
• Oversee Project approval and delivery
• Initiate and drive implementation of projects in the program work plan.
• Responsible in project requirements and implementation approach, including project staffing headcounts, project man-days for work plan.
• Work with CIO/OIC to determine project implementation approach and details.
• Re-prioritise projects in work plan and ad-hoc projects.
• Ensure that projects are deployed on time and service support meets SLAs.
• Accountable in ensuring that project costs are recovered.
• Perform timely reporting of overall project progress, KPIs and SLAs.
• Ensure that projects adhere to established program/project governance principles and conform to approved technology standards.
• Manage vendors contracted for project delivery and KTLO operations.
• People Management
• Determine and manage resource allocation matters such as headcount, location deployment of project team and utilization of program resources.
• Identify the necessary competencies, domain experience as well as capability building, development of staff career
• Review manpower requisition and approve hiring of program resources.
• Supervise, coach and mentor staff
• Performance appraisals, promotion nomination and compensation related decisions for program resources.
• Foster better cooperation, communication, knowledge transfer and competency development amongst program and cluster teams.

• Degree in computer science or equivalent
• At least 15 years of relevant IT experience especially in the area of large scale application projects implementation
• Strong program and project management skills in medium to large scale projects.
• Possess experience in sizing up application architecture in support for bids.
• Possess experience in managing systems operations for medium to large scale projects.
• 4 to 6 years of technical hands-on knowledge in earlier working years as a server administrator. Excellent skill to manage multiple stakeholders including users, senior management including C-level, IT teams, project teams and vendors.

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