Job Description

MAIN PURPOSE
The Assistant Distribution Manager is responsible for overseeing order planning, import and export operations, ensuring timely and efficient delivery across all distribution channels. The role focuses on optimizing costs, enhancing operational efficiency, and maintaining high levels of customer satisfaction. It requires strong analytical, logistical, technical, and communication skills, as well as a solid understanding of supply chain management principles.
KEY RESPONSIBILITIES

• Order Management & Communication:

• Plan, communicate, and manage order cut-off schedules for SEAO markets.
• Collaborate with stakeholders to improve order distribution and fulfillment lead times.
• Address and resolve concerns related to SAP technical issues, testing, and master data maintenance.

• Distribution & Operations:

• Establish distribution goals and oversee daily operations to ensure smooth and efficient processes.
• Collaborate with transport partners to optimize efficiency, reduce transport costs, and improve service levels.
• Ensure timely collection and delivery of goods for both B2B and B2C channels.
• Validate invoices, prepare cost allocation files, and analyze delivery performance metrics.
• Ensure compliance with Group directives, customs regulations, and government requirements.

• CITES Management:

• Review and maintain CITES buffer stock levels to ensure compliance with international regulations.
• Ensure accurate and complete CITES documentation.
• Balance cost considerations with CITES permit requirements.
• Account for monthly CITES permit usage and reporting.

• Security & Insurance:

• Manage the claims database and oversee the processing of insurance claims.
• Arrange surveys, file claims, and follow up on claims until resolution.
• Coordinate with Maisons and partners for security and insurance matters related to events and photoshoots.

• Transport Partner Management:

• Conduct annual reviews of transport partners to assess performance and identify areas for improvement.
• Propose service and cost improvements to optimize transport operations.
• Support the sourcing and selection processes for new transport partners.

• Project Management:

• Lead process improvement initiatives to enhance distribution efficiency and effectiveness.
• Participate in Group and Regional projects related to distribution and logistics.
• Coordinate with stakeholders to ensure project alignment and successful implementation.
• Provide timely project updates to management and stakeholders.

• Staff Management:

• Recruit, appraise, develop, and motivate staff to build a high-performing and cohesive team.
• Focus on succession planning to ensure continuity and growth within the team.

QUALIFICATIONS :

• A bachelor's degree is preferred, ideally in logistics, supply chain management, business administration, or a related field

• Minimum of 3 to 5 years of experience is typically required in logistics, distribution, or wholesale operations in a similar capacity. Experience within the luxury sector is highly advantageous.

• Deep understanding of freight forwarding, transportation modes (air, ocean and ground), and customs clearance procedures is crucial

• Excellent written and verbal communication skills are needed to collaborate with internal teams and external partners.

• Effective time management, organizational skills, and project management experience.

• Demonstrating initiative and a sense of urgency in problem-solving and addressing escalations is highly valued.

• A willingness to adapt to new situations, shifting priorities, and ambiguity is a key requirement in a dynamic luxury environment.

• The ability to work effectively with cross-functional teams and build strong professional relationships is important.

• Familiar with logistics software, including Warehouse Management System (WMS), transportation management systems (TMS), and other relevant tools (SAP experience is an advantage)

Skills Required