Job Description

About Us

Adecco Group, headquartered in Zurich and a Fortune 500 company, is a global leader in HR solutions. Founded in 1996, we offer services like temporary staffing, permanent placement, and recruitment process outsourcing across over 60 countries. Adecco combines global reach with local expertise, using technology to enhance its HR ecosystem. The company is committed to corporate social responsibility, focusing on diversity, sustainability, and community development, and supports various industries, including IT, finance, healthcare, and manufacturing.

The Role

Middle Office - Business Support


Responsible for ensuring smooth onboarding and offboarding processes, accurate contract administration, and efficient front office system management. This includes documents validation, system entries, and benefits coordination to support associates and business operations.

Onboarding & Offboarding | Contracts & Front Office Administration

Collect and validate onboarding documents from shortlisted candidates, ensuring accuracy and completeness. Generate employment contracts based on hiring details and route them to candidates via the e-signing platform. Proactively follow up on pending documents and maintain timely updates in trackers. Create candidate profiles and assignments in the front office system. Upload onboarding documents to the front office system, including but not limited to NRIC/Work Pass IC, signed contracts, onboarding forms, bank details, service agreements, and hiring proposals. Manage offboarding processes, including front office updates and benefits closure.

Benefits

Management

InsuranceRegister associates with insurers / brokers for entitled insurance coverage. Terminate upon offboarding. Timesheet & Leave Management Validate timesheets to ensure completeness and compliance with MOM regulations. Track timesheet status using designated tools/systems. Set up, validate, and maintain leave records in the system. Ensure accurate tracking of government-legislated leave and coordinate with the Pay & Bill Team for claims (e.g., Government Paid Maternity Leave, Childcare Leave, etc.) Submit timesheets and unpaid leave instructions by payroll cutoff. Prepare annual leave accruals.


Expense Claims Management

Validate expense claims for accuracy, supporting documentation, and approvals. Manage claims setup and maintenance, including capped benefits. Provide claim status updates to associates and ensure closure during offboarding. Submit claims instructions by payroll cutoff.

Other Responsibilities

Support associates and branches with administrative requests, such as employment letters, benefits queries, etc. Participate in system enhancement or migration activities (pre, actual, and post phases). Assist in audit-related activities as required. Perform reporting tasks, including validation of PWM and insurance invoices.

Key Requirements

Diploma or Degree in a relevant field Preferably with at least 1 year working experience in HR Admin related role Proficient in Microsoft Office applications, especially Word and Excel. Added Advantage: Experience working with HR systems or platforms.

Posting date:

24-09-2025