Job Description

• Provide support from pre-onboarding to renewal, to offboarding activities for associates * Ensure completeness in front office entries, contract administration, and management of benefits (leave + claims) This is an internal/in-house role wi Provide support from pre-onboarding to renewal, to offboarding activities for associates Ensure completeness in front office entries, contract administration, and management of benefits (leave + claims) This is an internal/in-house role with Adecco. Contracts + Front Office Administration . Prepare and send employment contracts in reference to hiring proposals . Perform and ensure completion of front office system entries . Ensure completeness of required onboarding documents and upload into front office systems Benefits Management . Register associate with insurer / broker for entitled insurance . Timesheet / Leave - Validation of timesheet to ensure required fields are properly input/signoff and ensure that its in compliance to MOM regulations - Update in designated tracker - Manual to track entitlement and balance if associates / clients are not on Adecco Touch - Self Serve - Provide leave record updates to associates upon queries, or during offboard phase to ensure closure - Ensure accurate tracking of government legislated leave, and liaising with Pay & Bill hub for claims, i.e. Government Paid Maternity Leave, Government Paid Childcare Leave etc Claim - For associate with capped benefits : update in designated excel to track entitlement and balance. Provide claims record updates to associates upon queries, or during offboard phase to ensure closure - For all others: Upon advice from Pay & Bill Hub, contact associates to manage claim variance if required Others Provide advice and support in branches' queries relating to associates contract or benefits matters . Participate in pre / actual / post system enhancement or migration activities if required. . Provide support in pre / actual / post audit activities if required. . Appointed individual(s) will be tasked to : - Work with Account Servicing for Managed Service Programs (MSP) client for time status management, i.e. approval status that impact leave management and tracking - Other projects determined by Team Lead and / or Middle Office Manager from time to time Duncan Chew EA License No: 91C2918