Job Title Assistant Facilities Operations Manager (West) SummaryAbout the Role
Lead the site operation team of technical officers, helpdesk executives to deliver IFM service for camps/sites in charge
Establish overall facilities operation model, instill daily operation toolbox meeting, and implement O&M programs/procedures according to approved QCP
Track and manage the KPI of the IFM team, and drive for improvement on overall KPI score
Responsible on P&L of IFM operation in camps/sites in charge, track and manage the overall claim and cost, and drive down the cost which we have direct control
Manage and keep up the moral and performance of the IFM team members, coach the TOs on both technical skill and soft skills
Lead TOs on MWS planning to ensure subcontractors perform services with good quality and support emergency fault calls according to contract requirements
Timely communication to the IFM team on direction and expectation from management and clients
Lead the team to engage and build rapport with camp user and clients
About You
Diploma in Facilities Management / Mechanical Engineering / Electrical Engineering / Building Services or equivalent
2-5 years of relevant Facilities Operation experience in FM service provider / factories / owner
Why join Cushman & Wakefield?As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
Being part of a growing global company;
Career development and a promote from within culture;
An organisation committed to Diversity and Inclusion
We\'re committed to providing work-life balance for our people in an inclusive, rewarding environment.We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.We have a vision of the future, where people simply belong.That\'s why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.