Job Description

Shangri-La Rasa Sentosa, Singapore

At Shangri-La Group we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

A mere 15 minutes from the city, Shangri-La Rasa Sentosa, Singapore is the only beachfront resort in Singapore. It comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind, to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.

We are looking for an Assistant Guest Relations Manager to join our team!

As an Assistant Guest Relations Manager, we rely on you to:

• To assist in taking responsibility for all Shangri-La Circle members and VIP guests
• Assist the Guest Relations Manager to supervise and direct the guest relations team
• Ensure all guests enjoy the best possible hotel experience
• Provide help and assistance to all guests
• Engage with guests and enhance their overall experience with the hotel
• Create an exceptional and memorable experience for all guests

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Is a friendly, helpful and trustworthy leader
• Enjoys crafting creative and best-fit solutions
• Preferably has relevant experience with hotel background
• Has strong interpersonal and communication skills

If you are the right person, what are you waiting for? Click the apply button now!

Shangri-La Hotels & Resorts