Job Description

People Management (General)

• Identify development needs and create action plans for the employees in your department.

• Look for opportunities to multi-skill your employees and have the necessary skills to perform their duties with maximum efficiency.

• Conduct regular performance appraisals.

• Ensure that all employees have a complete understanding of the relevant hotel P&Ps

• Initiate and facilitate the transfer of skills and knowledge, andfoster a culture of talent development.

• Set an example in portraying our Artyzen Culture.
  

Personal requirements | Teamwork & Communication (General)

• Throughout the employee journey at Artyzen Hotelsand Resorts, help create a better place each day in a fun, exciting and lively manner. Always look for ways of making improvements. Leave places that you visit a little better than you found it.

• Maintain a professional appearance at all times in accordance with the standard set by the hotel group, andset an example of Walking the Talk in terms of our Artyzenculture.

• Give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner and to be flexible in assisting around the hotel in response to business and guests needs.

• Constantly improve your professional skills and enhance your professional knowledge.

• Have an intuitive approach and warm-hearted caring for each other, your fellow employees, our guests, any third partyrelationships, and our company. Take initiative rather than being passive, in caring for our company and our future.
  

Health & Safety (General)

• Understand and strictly adhere to the Guidelines established in the Employee Handbook and the Hotels policy on Fire, Hygiene, Healthand Safety.

• Identify and report any maintenance requirements and hazards in the work place, and report significant issues to your Manager.

• Stay abreast of changes in your expertise and comply with statutory and legal requirements for fire, hygiene, healthand safety.

• Be at all timesconscious of the security of the hotel, guests and guests belongings.
  

General

• Respond to changes in your function as dictated by the industry, companyand hotel.

• Undertake any reasonable tasks and secondary duties as assigned by the Management.

• Be prepared to work on a flexible schedule and shifts.

• Reflect our local culture, heritage, history, and be knowledgeable and share our art and craft concepts,and how they relate together.