Job Description

Hotel
Artyzen Singapore (Opening 2023)
Location

Singapore
Department Rooms
Date Posted 6 April, 2023
Job Highlights

• Pre-opening team
• Dynamic work environment
• Open and collaborative culture

Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore\xe2\x80\x99s Orchard Road district in over a decade. What was once the sprawling home of the late Tan Hoon Siang (grandson of Singapore philanthropist Tan Tock Seng) is being transformed into a 20-story luxury property. The 142 rooms will sport a distinctive aesthetic, fusing reinterpreted facets of Peranakan art and style with contemporary design. Responsibilities:

• Assist the Executive Housekeeper in planning, organizing, and directing the operations of the housekeeping department.
• Supervise, train, and evaluate housekeeping staff, including room attendants, housemen, and laundry attendants, ensuring that they follow established procedures and standards.
• Coordinate and schedule housekeeping activities, such as cleaning guest rooms, public areas, and back-of-house areas, and ensuring that all areas are cleaned and maintained to the highest standards of cleanliness and hygiene.
• Monitor and maintain inventory of housekeeping supplies and equipment, and submit requisitions for replenishment as needed.
• Conduct inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, maintenance, and compliance with established standards.
• Respond to guest complaints or requests in a timely and efficient manner, and take appropriate action to resolve issues and ensure guest satisfaction.
• Assist in the development and implementation of housekeeping policies, procedures, and standards, and ensure that all staff members are trained on and adhere to them.
• Collaborate with other departments, such as front office, maintenance, and food and beverage, to ensure smooth operations and guest satisfaction.
• Assist in conducting performance evaluations, providing feedback, and recommending disciplinary action for housekeeping staff as needed.
• Maintain up-to-date knowledge of industry trends, best practices, and regulations related to housekeeping, and make recommendations for improvement.
• Assist in maintaining a safe and secure work environment for staff by enforcing safety policies and procedures, and addressing any safety concerns or incidents.

Qualifications:

• Assist the Executive Housekeeper in planning, organizing, and directing the operations of the housekeeping department.
• Supervise, train, and evaluate housekeeping staff, including room attendants, housemen, and laundry attendants, ensuring that they follow established procedures and standards.
• Coordinate and schedule housekeeping activities, such as cleaning guest rooms, public areas, and back-of-house areas, and ensuring that all areas are cleaned and maintained to the highest standards of cleanliness and hygiene.
• Monitor and maintain inventory of housekeeping supplies and equipment, and submit requisitions for replenishment as needed.
• Conduct inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, maintenance, and compliance with established standards.
• Respond to guest complaints or requests in a timely and efficient manner, and take appropriate action to resolve issues and ensure guest satisfaction.
• Assist in the development and implementation of housekeeping policies, procedures, and standards, and ensure that all staff members are trained on and adhere to them.
• Collaborate with other departments, such as front office, maintenance, and food and beverage, to ensure smooth operations and guest satisfaction.
• Assist in conducting performance evaluations, providing feedback, and recommending disciplinary action for housekeeping staff as needed.
• Maintain up-to-date knowledge of industry trends, best practices, and regulations related to housekeeping, and make recommendations for improvement.
• Assist in maintaining a safe and secure work environment for staff by enforcing safety policies and procedures, and addressing any safety concerns or incidents.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive \xe2\x80\x98can-do\xe2\x80\x99 attitude.

Do the spirits of our Service Artisans \xe2\x80\x93 \xe2\x80\x9cSharing, Inspiring, Dynamic and Engaging\xe2\x80\x9d, sit well with your personal outlook and way of doing things? If so, you could be a great match for our new hotel! Successful applicants will be contacted within six weeks. All personal data collected will be treated in strict confidence and be used for recruitment purposes only.