Job Description

Responsibilities

Execute Systems Administration Service Levels

• Monitor systems performance and usage, including response times
• Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting
• Communicate regularly with technical, applications and operational staff to ensure systems integrity and security
• Determine the systems\' short- and long-term requirements
• Manage systems report production

Advise on System Capabilities

• Provide technical advice to the team and clients on installation, setup, configuration of systems
• Interpret internal or external business issues and recommends solutions/best practices
• Implement plans to make systems available to users in a shared, secure and controlled manner

Develop New Systems

• Lead the development of new systems as per the system requirements
• Design security and integrity controls
• Conduct new systems testing and implementation
• Define the system maintenance procedures
• Analyse the use of new systems to identify enhancement needs
• Lead research initiatives for the development of advanced and automated approaches for system administration

Optimise systems performance

• Seek opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security
• Conduct regular system audits and upgrades
• Develop automated processes to define, measure, and report on service quality, stability and capacity

Resolve issues

• Oversee the assessment of risks to systems
• Identify complex system issues to provide advisory to the stakeholders
• Investigate cause of systems issues
• Resolve complex issues
• Provide escalation support for issues presented by the user

Requirements

• Degree in Computer Science, Engineering or equivalent.
• At least 5 years experience in data centre operations supporting Wintel system. Solid experience in server virtualization technology, e.g. VMWare. Familiar with the latest virtualization and Windows technology.
• Strong in PowerShell and other scripting language. Proven track record on leveraging the scripting knowledge for automation and process improvement.
• Strong communications skills with stakeholders at all levels.
• Certification in MCSE preferred. Possession of ITSM knowledge will be added advantage.

Shortlisted candidates will be offered a 1 Year Agency Contract employment.

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