Job Description

Overview and purpose of the position
Assistant Business Manager supports HOD and work with Diagnostics service leads to ensure smooth operations of the business entity. The role of the business development personnel is to assist business development and routine operation of the unit by liaising with external and internal stakeholders. He or she will plan strategically to support extension of Diagnostics service support to primary healthcare entities (polyclinics, GPs and nursing homes).

• Assist HOD and BD manager in development of initiatives and projects to achieve strategic and operation goals and priorities.
• Working closely with the leads of Diagnostics services, establish, implement and maintain marketing /business outreach for the business unit.
• Handling feedback from internal and external clients.
• Render administrative and professional support to business development and projects in collaboration with clinical team.
• Maintain business unit's websites (internet and intranet) by updating content and acting on feedback received to ensure service improvement.
• Manage and upkeep business unit's new and existing contracts with internal (e.g. NUP or entities within NUHS) and external clients (e.g. GP clinics). Laise with legal on changes to T&C.
• Champion communication and foster good relations with internal and external clients, including but not limited to informing changes that may affect workflow.
• To undertake any assignments or projects when assigned by the HOD.

Qualification Required and Area of Discipline
Bachelor's degree in any discipline, preferably in Business Administration or marketing.
Diploma holder with relevant work experience.
Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Minimum 2 years of administrative experience working in large organizations particularly in project coordination.
• Communication skills - able to articulate key messages appropriate to stakeholders, written & oral; able to employ various channels of communication to achieve desired outcomes.
• Analytic Skills - able to identify root cause of variance to workplans and budgets and recommend action plans.
• Negotiation skills - able to negotiate with stakeholders to achieve win-win arrangements.

Capabilities
Collaborative - able to effectively engage, influence and interact with staff of all levels and functions; to garner buy-in from stakeholders and enable change.

• Strategic thinking - able to see the big picture and vision success with sufficient clarity.
• Multi-tasking - able to effectively handle multiple tasks/projects and operate in a complex environment, adapting to changing roles and priorities.
• Financial acumen - strong financial and analytical skillset.
• Others: Plan & facilitate meetings & workgroups; Project leadership, operations management & execution experience.
• Proficient in Microsoft Office (Words, Excel & PowerPoint). Knowledge of MS Project, Access, Power BI such as Tableau will be an advantage.

Skills Required