Job Description

The Assistant Manager (Internship) serves as both an individual contributor and supports the Team Manager in the administration of designated internship programmes under the NTU Career & Attachment Office's Work Integrated Education (WIE) team. The WIE team facilitates internships for all NTU undergraduates to enhance their career readiness. It strives to improve internship participation and experiences for both students and host organisations by providing a unified platform for engagement, communication, and support.

The incumbent's role is to take responsibility towards the following areas of work.
Programme Operations and Service Management
1. Oversee the end-to-end management of internship programmes, including:Coordinating internship opportunities and facilitating student participation. Monitoring the availability of internship placements to ensure alignment with student demand. Escalating any shortfalls in internship placements to the Team Manager or Team Lead and proposing appropriate mitigation actions. Addressing and resolving internship-related issues raised by either students or host organisations.

2. Organise & execute event activities to educate and/or inform students about the internship, internship procedures and performance during the internship.
Account Management and Stakeholders Management
1. Engage with employers to support their internship needs.
2. Create awareness about internships and prepare students for their internships.
3. Engage with faculties to facilitate their involvement on internship supervision and assessment.
Performance Reporting Supervision and Management
1. Work with data and statistics to report and track programme performance.
2. Work closely with the team in analyzing data and developing insights for programme improvement purposes.
Adhoc Projects and Initiatives
1. Participate in projects and initiatives to achieve overall goals for CAO and NTU.
2. Participate in projects to enhance WIE's expertise in Internship and in projects that can help students' employment outcome.
Job Requirements:
1. Bachelor's degree in any discipline from a recognised university.
2. Candidates with a polytechnic diploma and extensive relevant work experience are also welcome to apply.
3. Prior experience in internship/training management, human resources, public service, or the education sector is preferred.
4. Strong written and verbal communication skills.
5. A collaborative team player who contributes actively to team success.
6. Able to thrive in a fast-paced and dynamic environment. Demonstrated passion for supporting youth in their career journeys, with a genuine interest in helping them navigate and overcome internship challenges.
7. Comfortable with managing structured processes and adhering to established policies and administrative frameworks.
We regret that only shortlisted candidates will be notified.
Hiring Institution: NTU