Assistant Manager, Case Management

Singapore, Singapore

Job Description


COMPANY OVERVIEW
Our client is the High-Net-Worth Insurance Brokerage firm.

JOB RESPONSIBILITIES

  • Assist the Consultants in sales support work
  • Work with Consultants / Bankers to arrange medical booking, preparation documentations and obtain financial documentation and KYC requirements
  • Attend client\'s medical examinations or other client\'s meetings in Consultant\'s absence (face to face with clientele)
  • Liaise with Bankers and clients for meetings, medical arrangements, new & ongoing application documentation and policy delivery
  • Submission of application documentation to insurance companies
  • Update Consultant on their pipeline and cases and to ensure that sales meetings are updated in the systems
  • Ensure client documentations are complete, aligned and satisfied with internal & insurance company compliance and due diligence
  • Manage and bring all the cases under care into completion (includes follow-up/ negotiation with insurers/ underwriters)
  • Work with Consultants and Client Servicing to ensure prompt preparation and completion of annual reviews
  • Work closely with Illustration and Inforce Team on a day to day basis on new and existing policies
  • Prepare specific client\'s power point presentation and product comparison for client\'s meeting
REQUIREMENTS
  • Min 3-5 years of customer service and / or relationship management experience with HNW clients preferably in insurance or banking industry
  • Degree holder in any discipline
  • Good people / relationship skill with Clients, Bankers and Consultants
  • Ability to multi-task and work under extreme deadlines
  • Good functional and technical knowledge and skills to do the job at a high level of accomplishment
  • Good interpersonal skill and working closely with Consultants and colleagues to improve inception ratio
  • Able to build appropriate rapport & use diplomacy and tact
  • Highly organized and proactive in following up cases and also daily work
  • Effectively cope with changes
We regret to inform that only shortlisted candidates will be notified.
Appreciate your understanding. Candidates require visa need not to apply.

EA: JAC Recruitment Pte. Ltd.
EA Licence: 90C3026
EA Personnel: R1872520
EA Personnel Name: Lum Yu Ru

JAC Recruitment

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Job Detail

  • Job Id
    JD1405364
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned