Job Description

Job Title Assistant Manager Summary This role reports to the Head of Venue Management Team and leads a team of Property Executives and Property Officers. He/She is involved in both strategic (mid and long-term) planning and day-to-day operations, particularly to Commercial, Precinct & Carpark Mgmt. Areas of responsibility include:

• Contract management and supervision of the Carpark System
• Carpark Revenue report
• Building and grounds maintenance
• Soft Services such as Cleaning, Waste Management, Landscape, Pest control and Fa\xc3\xa7ade Cleaning
• Venue, Retail mall, and precinct health and safety
• Lifecycle Replacement Projects
• Tenants, partners, and stakeholder office space, including SportSG office

In addition to functionality and readiness of venues, he/she will ensure any helpdesk / TAM Cases related to FM are responded to and closed within the stipulated response time, avoiding any Fees Deduction due to performance or availability.RESPONSIBILITIES

• Develop and maintain equipment assets register for the Venue and formulate an appropriate equipment replacement program that includes FF&E.
• In consultation with the Sports Hub FM \xe2\x80\x93 Hard Services team, ensure detailed routine, preventative, corrective, and reactive maintenance planners are followed, and executed safely without affecting event and day-to-day operation and availability.
• Ensure that the technical and facility requirements of the Venue Safety and Certificate and statutory inspection are carried out and meet required standards with effective records kept.
• To support KASM event managers in terms of variable cost, soft services and facility attendant deployment to support events and where appropriate act as an event manager for specified events.
• To investigate and respond to complaints from members of the public when they relate to Venue facilities and service delivery.
• To conduct an incident investigation and submit IR/IIR after identifying root cause with recommended corrective action in place.
• Review contractors/vendor\'s Work Authorisation requests and ensure full compliance with MOM WSHA and Sports Hub H&S policy.
• Support Kallang Wave Mall Mall Operator on property maintenance, fit out and reinstatement work to ensure compliance with the Singapore Standard Code of Practice.
• Review monthly carpark revenue report to ensure report in order before submitting to KASM by the 5th day of each calendar month.
• Develop a 5-year Life Cycle replacement plan with budgetary/estimated cost based on priority and condition of assets.
• Propose and execute life cycle project to seek management approval, prepare project Scope of Work, evaluate tender submission, and prepare contract approval paper.

• To manage and execute Variation as well as Ad hoc projects to meet project timelines without jeopardize venue events and operations.
• Carry out regular work and fire safety inspection during the event hiring period, raise non-conformance to Venue Ops, Spectra, and the hirer to comply.
• Perform any related duties as required and directed.
• Take accountability and ownership of Workplace Safety & Health (WSH) standards and outcomes in building up a Safety Culture.

REQUIREMENTS

• University Degree in Engineering or Facilities Management or other relevant qualifications.
• At least 3 years of working experience in Facilities Management (Sports or event venue is preferred).
• Candidate with project management will be an added advantage.
• Able to work long hours and over weekends during event periods.

PERSONAL CHARACTERISTICS

• Strong analytical skills, creativity, and positive attitude.
• Strong organization and leadership skills.
• Good communication at all levels.
• Strong work ethic, dependability & responsibility, adaptability, honest integrity.
• Work safely, teamwork, initiative, self-advocacy, customer service, reliability

Cushman & Wakefield