Job Description

Responsibilities


Ensure accurate billing, timely collections, and proper credit risk management. Monitor and analyse customer accounts to identify potential default risks and recommend appropriate action plans. Oversee the preparation and issuance of reminder notices, statements, and dunning letters. Conduct follow-up calls and maintain close communication with overdue or delinquent accounts to resolve disputes and secure payments. Liaising with lawyer to follow up on the legal action taken against the bad paymasters Prepare periodic ageing reports, collection forecasts, and credit risk analyses for management review. Support system/process improvements and participate in audits or internal control reviews. Other duties assigned by supervisor(s)
Requirements


Degree or Diploma in Accounting, Finance, Business Administration, or related field. Minimum 3-5 years of relevant credit control work experience, including some supervisory exposure. Strong understanding of credit risk management principles and collection strategies; experience in hire purchase, leasing, or financing environments preferred. Proficient in Microsoft Excel and office applications Meticulous, proactive, and results-driven with strong analytical and communication skills. * Good command of both English and Mandarin to liaise effectively with Chinese-speaking clients.