Job Description

Job Purpose

You are required to manage all learning administrative tasks which includes supporting all learning strategies that required excellent planning, thorough execution and translate all learning roadmap into sustainable processes. You are also required to support all external stake holders in implementing exclusive learning plans to their segmentized audiences.

The Job

\xc2\xb7 Plan, execute, manage and facilitate holistic course management, tracking and segmentisation through Learning Management System independently.

\xc2\xb7 Partner with varies sections in the department in launching all learning strategies to agency leaders.

\xc2\xb7 Manage all courses and training administration, registrations and updating of training hours into the database for distribution partners.

\xc2\xb7 Provide sound recommendations to all representatives on Continual Professional Development (CPD) hours, course registrations and other course requirements as per our SLA and SOP.

\xc2\xb7 Manage e-learning UAT and partner with program directors for launches of new courses and refreshers to various channel support.

\xc2\xb7 Maintain reasonable levels of quality assurance, including course evaluation and course approval procedures.

\xc2\xb7 Ensure completion of mandatory modules by tracking and communicating completion status to stakeholders.

\xc2\xb7 Partner with Section head in development of future learning systems, perform User acceptance test on system enhancements and upgrades, and assist in launching of new course module/system.

\xc2\xb7 Provide sound advices and solutions to Financial Planners on learning related queries.

\xc2\xb7 Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

\xc2\xb7 Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

\xc2\xb7 Highlights any potential concerns /risks and proactively shares best risk management practices.

Qualifications

Our Requirements

\xc2\xb7 Degree holder in any discipline

\xc2\xb7 Proficient in MS Office (Word, Excel and PowerPoint);

\xc2\xb7 Meticulous, systematic, able to work well independently and as a team

\xc2\xb7 Able to assist to train and develop co-workers on familiar tasks

\xc2\xb7 Open to feedback and demonstrates sincerity in interactions with various stakeholders

\xc2\xb7 Accountable for own job responsibility and deadlines

\xc2\xb7 Meets customer\xe2\x80\x99s needs and handles service challenges with positive attitude

\xc2\xb7 Able to make decisions of a simple and routine nature to achieve intended goals given information and guidelines

\xc2\xb7 Able to work in the best interests of the team

\xc2\xb7 Respect risks and compliance parameters while embracing improvements and changes

\xc2\xb7 Able to work collaboratively and effectively with others to contribute to group efforts to achieve identified objectives

\xc2\xb7 Proficient in MS Office (Word, Excel and PowerPoint)

\xc2\xb7 High level of integrity, takes accountability of work and good attitude over teamwork

\xc2\xb7 Takes initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people\xe2\x80\x99s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Great Eastern