Assist in daily gym operations including budget management, enhancing customer service, and coordinating with clients, employees and vendors.
Master and become an expert in the Mindbody software.
Oversee staff training procedures and performance. Oversee onboarding and handle HR duties as necessary. Act as a policy guide for employees, providing clarity on company rules and procedures. Develop a thorough understanding of relevant labour laws to make informed decisions regarding staff and operational issues.
Ensure effective internal communication and keep good records of communication. Maintain open lines of communication with Senior Management, providing updates and discussing important issues.
Establish and uphold efficient operational systems, document SOPs and procedures.
Actively contribute to the development of business strategies and growth plans of the gym.
Foster a positive and motivating workplace environment.
Align personal efforts with company goals and provide regular progress updates.
Utilise common sense and a deep understanding of gym policies to resolve conflicts effectively. Manage challenging customer and employee situations and escalate complex issues to management when necessary.
Job Types: Full-time, Permanent
Pay: $2,600.00 - $4,500.00 per month
Work Location: In person
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