Assistant Manager (front Office) Lkl

Singapore, Singapore

Job Description


Job Info:

  • Working Days: 5 days/week
  • Working Hours: Rotational shifts
  • Location: Central / Downtown / Sentosa
:
  • Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
  • Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff\xe2\x80\x99s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
  • Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest\xe2\x80\x99s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
  • Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
  • Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
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You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

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Job Detail

  • Job Id
    JD1384301
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned