Assistant Manager, Front Office

Singapore, Singapore

Job Description

Responsibilities: * Responsible for the proper, efficient and profitable functioning of the Hotel. * Supervise sections in Front Office, such as reception, cashier, telephone, reservation and ba Responsibilities: Responsible for the proper, efficient and profitable functioning of the Hotel. Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff's conduct and job performance and to ensure that all staff project a positive corporate image to guests. Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests. Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest's undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department. Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies. Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Requirements: Diploma holder with at least 3 years' experience in a similar capacity. Acute business acumen with the ability to lead teams and drive results. Able to work in a fast paced enviroment Able to stand for long hours Able to work rotating shifts, weekends and Public Holidays

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Job Detail

  • Job Id
    JD1238499
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $36000 - 46800 per year
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned