Job Description

• Provide overall strategic directions and leadership for Executive Centre\'s housekeeping team, identifying all areas of operational improvements/enhancements, drawing out the proposed implementation timelines, seeking approval for implementation, and monitoring the execution progress of all improvement projects till completion.
• Supervise performance of the term contractors (cleaning, pest control, horticulture) and conduct regular Inspection of cleanliness and hygiene of estate and facilities.
• Hold regular contractors\' meetings and submit contractors\' monthly performance reports on time. Verify contractors\' claims for payment.
• Budget planning for Executive Centre and controlling the expenditure and costs based on approved budget to support operational needs.
• Overseeing the execution of approved procurement activities in compliance with NUS procurement policies and procedures.
• Forecast and plan operations based on guests\' arrival and departures.
• Support Executive Centre operations in group bookings.
• Schedule and plan for external window cleaning, curtains cleaning, laundry service, and ad-hoc project works (including scheduling, risk assessment, supervision, etc).
• Provide customer service and attend to residents\' complaints and feedback.
• Review and improve the Standard Work Procedures for the housekeeping teams in OHS.
• Be involved in developing housekeeping budgets and inventory systems across all properties.
• Procurement of cleaning materials and re-stocking of consumable supplies for all housing properties.

Qualifications

• Degree/Diploma holders in Hotel, Hospitality, Tourism, Hotel & Leisure Facilities Management or equivalent; those with extensive experience are also eligible.
• Preferably with 10 years\' relevant working experience in housekeeping department.
• Strong organizational and communication skills to handle a diverse workforce and multi-cultural environment.
• In-depth knowledge of cleaning methodologies and use of cleaning chemicals for different surfaces and materials.
• Meticulous, independent and pro-active.
• Proficient with MS office applications.

More InformationLocation: Kent Ridge CampusOrganization: University Campus InfrastructureDepartment : Campus LifeEmployee Referral Eligible: YesJob requisition ID : 25073

National University of Singapore