Job Description

Headquartered in Singapore, SATS Ltd. is one of the worlds largest providers of air cargo handling services and Asias leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visitAt SATS, people are our greatest asset, and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.Key ResponsibilitiesThis role is part of the Human Capital Systems & Analytics function, which covers Global Human Resources Information Systems (HRIS) strategy and governance, and direct management of the APAC HRIS instance. The focus of this role is the management of the APAC HRIS, which is on a SuccessFactors platform. This role reports into the team lead of the Systems & Analytics function.SuccessFactors System Administration & Enhancements:

• Oversee and maintain SuccessFactors modules (e.g. Employee Central, Performance Management, Learning Management, etc), ensuring performance and reliability
• Collaborate with Technology department and external vendors to identify and implement system improvements and enhancements
• Recommend and implement solutions to optimize system functionality and efficiency
• Ensure data accuracy and integrity through regular audits and validation
• Develop and generate standard and ad-hoc reports to support HR and management decision-making.

User Training & Documentation:

• Maintain system documentation, user guides, and procedures
• Provide ongoing support and training to ensure effective system adoption.

Process Improvement:

• Analyze HR workflows to identify inefficiencies and recommend improvements
• Implement process enhancements to optimize system functionality and user experience
• Stay updated with HR technology trends and best practices to drive continuous improvement

Key Requirements

• Bachelors degree in Human Resources, Information Technology or a related field
• At least 3 years of relevant experience with SAP SuccessFactors implementation/support
• Strong understanding of HR processes and how they can be optimized through technology
• Excellent project management skills, with the ability to manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Experience with data visualization and automation tools (e.g., Power BI, Microsoft Power Platform, UiPath) is a plus.

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SATS