Job Description

When you work with us you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength. We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise. At DHL Supply Chain (DSC) there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be. Join a supportive work environment where you’ll have the tools and training you need to grow and succeed. DHL Supply Chain is Great Place To Work® certified.

Innovation Generation

• Ensure that all ideas at its various stages are centrally maintained and monitored for progression across all stakeholders
• All improvement cost saving linked to innovation are tracked and reported regularly to stakeholders to keep them excited about the ongoing evolvement of innovation
• Demonstrate leadership in working with country team (20-30 people) across diverse country culture and dynamic to achieve exploiting technology for operational benefits

• Drive Innovation program that has project value above Euro 100K and demonstrate a positive business case for deployment into operational shop floor
• Lead and drive projects and program that comprises of cross functional team and cross countries to realize the full benefits of technology. This project team can vary in sizes (5 - 20 people)

• Develop respective innovation package that can be used by respective stakeholders (e.g. BD, CSS, AM etc.) to share our innovation journey with existing or new customer
• Drive effective engagement with customers on our Innovation program and progress and have customer feedback that Innovation is providing the competitive advantage that DHL is providing
• Customer collaterals (in the form of write-up or video) on Innovation for Service Logistics
• Customer Survey on retention linked to innovation

• Support the engagement and drive clear communication across functions at global, region and country level to ensure successful implementation of Innovation adoption
• Be a strong advocate for customer so that there is constant push toward operation to adopt to the latest relevant technological solution that achieve cost effectiveness and efficiencies
• Have a strong financial acumen to ensure that all innovation implementation will reap financial benefit network wide
• Able to work cross functionally to drive a desirable outcome especially with customers

• Drive identified Innovation product from concept to eventual new customer onboarding that bring value to both operation and customers (across different business model in SL e.g. Technical Services and Circular Economy)
• Develop the necessary marketing content and cost model that effectively onboard new customers to the new product platform

• Demonstrated project management experience preferred, with a good understanding of business and/or operational challenges
• Adequate change management experience is key to ensure to the successful rollouts of projects and initiatives
• Good networking and influencing skills to work with different APAC countries to drive positive outcomes
• Logistics/ 3PL experience optional but advantageous