Assistant Manager, It Network
Singapore, Singapore
Job Description
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Key Duties and Responsibilities
IT Assistant Manager provide technical support for internal stakeholders experiencing hardware, software, and networking issues. They work either on-site or remotely to assist with software installations, network failures, hardware malfunctions, and other IT related issues.
- Support staff in daily use of computer systems either locally or via remote access software (desktops, laptops, printers, network peripherals and applications).
- Support/troubleshooting and diagnosing VC systems (Microsoft Teams Room, Zoom Room, Polycom, Crestron).
- Travel to various sites in Singapore during after office hours to troubleshoot high priority issues.
- Manage IT network assets and inventory.
- Manage licenses/maintenance/Telco invoices and renewal and support in IT procurement function such as obtaining quotations, procurement system entry, etc.
- Advance network troubleshooting and ability to resolve advance network issues, such as packet drops and network latency issues.
- Basic server troubleshooting.
- Single point of contact for all network related issues and projects.
- Project manager for all network related projects, DC setups and office setups.
- Design new networks, plan and manage IP addressing and improve existing network architecture.
- Minimum Diploma holder in IT discipline.
- 3 years working experience as a Network Engineer
- Professional qualification in Cisco CCNP or equivalent Aruba ACSP networking certification
- Good Aruba Wi-Fi knowledge, in ClearPass, WLC and APs.
- Good Cloud networking knowledge in Azure or AWS.
- Experience with Network technologies (Cisco, HPE, Aruba)
- Experience with MacOS, iOS, Android and proficient in Windows 10/11, Office 365, Sharepoint
- Ability to work well independently and as a team
- Resourceful, self-motivated, proactive, organized and adaptable to fast changes
- Good communication skills and a team player
- Prioritize tasks effectively and able to work well under pressure
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Job Detail
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Job IdJD1295539
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned