Responsibilities:The Assistant Manager will oversee the management of assigned clinical services across the care continuum, focusing on achieving key outcomes in customer service, volume and financial performance, process efficiency, and staff development.
Oversee assigned service point operations, ensuring smooth daily operations, including front counter services and administrative matters
Collaborate with relevant stakeholders to address system and process challenges
Develop innovative services to enhance service levels and improve patient care
Drive volume and financial targets for assigned clinical services through budgeting, reviews, and new service development
Lead recruitment and retention efforts to build a motivated and stable team that meets customer and business objectives
Facilitate two-way communication between staff and management, escalating issues, and proposing solutions when necessary
Requirements
Degree in any field
Minimum 3 years' work experience in healthcare industry
*Clinical ops experience preferred!
Able to work in fast paced and dynamic environment
Analytical and with good problem solving skills
Excellent communication, problem solving, presentation, negotiation and interpersonal skill
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities.Please submit your updated resume in MS Words format by using the QUICK APPLY button.By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.*We regret to inform that only shortlisted candidates would be notified.Jessica Grace Wong Hui Ying Registration No.: R24123928 EA License No: 06C2859 (MCI Career Services Pte Ltd)How do your skills match this job? Sign in and update your profile to get insights.Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What's your expected monthly basic salary?Which of the following types of qualifications do you have?How many years' experience do you have as a Healthcare Operations Manager?Company profileMCi Career Services4.1xc2xb7Human Resources & Recruitment51-100 employeesWith over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!Company informationRegistration No.200701947WEA No.06C2859