Assistant Manager (patient Experience)

Singapore, Singapore

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Please join our team!

We are a large private medical group practice managing the full range of eye conditions in our clinic.

Responsibilities

Managing all aspects of a patient\xe2\x80\x99s experience, both concerning their treatment and their overall stay at your healthcare facility.
Communicating with patients to determine their needs and identify a path toward treatment and progress.
Empathising with patient concerns on their path toward recovery and helping them take steps to replace anxiety with peace of mind.
Corresponding with care providers like doctors and nurses, to familiarise them with individual patient needs and preferences.
Implementing patient-focused programs in a healthcare environment.
Generating and delivering reports on patient progress, setbacks, and overall status.
Working with other healthcare team members to address patient needs as part of their daily processes

Working Hours

We will contact shortlisted candidates via email.

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