Job Description

Nozomi

is a modern Japanese dining concept rooted in the principles of kaiseki--where quality, seasonality, and thoughtful presentation come together in every dish. We're known for our refined yet approachable menu featuring bentos, donburi, sushi, sashimi, and seasonal specials. With outlets at

Millenia Walk

and

The Star Vista

, Nozomi offers a calm, curated dining experience grounded in tradition and elevated by care. Our team is built on a foundation of respect, sincerity, and attention to detail--values we carry through in both our food and service.

We are looking for a committed

Assistant Manager

to join our

front-of-house

team and contribute to a dining experience that is refined, grounded, and quietly memorable.

Job Title:

Assistant Manager (Service Team)

The

Assitant Manager

plays a key role working in the front-of-house team to ensure smooth, efficient, and high-quality service. Working closely with the Outlet Manager (OM), you'll help with daily operations on the floor and ensure every guest enjoys a thoughtful and memorable experience.

Key ResponsibilitiesOperations & Financial Stewardship

Support the Outlet Manager in raising the bar for service, systems, and food quality. Drive cost control through smart scheduling, inventory management, and responsible labour allocation. Monitor daily sales, track key performance indicators, and ensure reporting accuracy. Oversee proper payment protocols. Conduct daily walkthroughs to ensure a clean, well-prepared, and welcoming environment. Assist cross-outlet operations when needed. Ensure all equipment is well-maintained and report faults promptly.

Service & Guest Experience

Lead service operations with focus, composure, and clarity. Uphold Nozomi's service standards through coaching, floor supervision, and direct guest engagement. Equip the team to speak confidently about the menu, sake, and beverage offerings. Handle guest feedback and service recovery with empathy and urgency. Consolidate guest insights for the Director, Outlet Manager, and Chef. Maintain high hygiene standards across the outlet. Collaborate with the Marketing team on initiatives to drive traffic and engagement.

People & Team Development

Help foster a high-performing, accountable, and growth-minded team culture. Train and mentor both new hires and existing team members to ensure consistency and confidence. Prepare and manage staff schedules that balance operational efficiency with team well-being. Approve leave, monitor team performance, and raise HR concerns where necessary.

Other

Take on additional responsibilities or projects as assigned by the Outlet or Operations Manager.
If you're a team player with a passion for hospitality and Japanese cuisine, and you're ready to grow in a supportive and quality-driven environment--we'd love to welcome you to the Nozomi team.

Locations:

The Star Vista (next to Buona Vista MRT) Breaks: 2 hours (Weekdays), 1.5 hours (Sat/Sun/PH) Millenia Walk (above Promenade MRT) Breaks: 1.5 hours (All days)
The Offer:

Salary: $3,200 - $3,800/month Job Types: Full-time, Permanent Schedule: 5-day work week, Day shifts between 10:30am - 9:30/10:00pm Meals provided Outpatient Medical and Hospitalisation Insurance Team-first, respectful, and growth-oriented environment
Qualifications and Competencies:

F&B experience (at least 1 year supervisory experience preferred) WSQ Food Safety Level 1 Proficient in Microsoft Word, Excel, POS ordering systems, and delivery platform tools. Comfortable managing service teams and engaging with guests. Detail-oriented, dependable, and proactive. Clear and confident communicator Able to work independently while contributing to a larger team. Well-groomed with a strong sense of personal presentation.
Job Types: Full-time, Permanent

Pay: $3,200.00 - $3,800.00 per month

Benefits:

Employee discount Food provided Health insurance
License/Certification:

WSQ Food Safety Level 1 Certificate (Preferred)
Work Location: In person