Job Description

Purpose & Overall Relevance for the Organisation:
Reporting to the Director, Retail and Franchise Operations, South-East Asia, this role is responsible for supporting the initiatives within Retail and Franchise that maximize profit and underpin the wider channel strategy.
Key Responsibilities:
Project Management

• Coordination for assigned project initiatives to ensure the delivery of project plans on time and within agreed objectives
• Track progress of ongoing initiatives, managing key stakeholders to be keep to the objectives and required timing
• Training of users
• Enhancement/ optimization of initiatives and processes

Store Operations / General Support

• Review of Country and Cluster Retail KPIs (weekly, MTD, YTD) and identify trends; communicate with the Country teams to further understand the opportunities/challenges around the data; and work with the SEA Retail and Franchise team on recommendations to address such Risks/Opps
• Work cross-functionally with SEA (Merchandising, Membership, VM, among others) to provide solutions to Country opportunities/challenges
• House of Retail (Training, Refresher, Implementation in partnership with Country Ops, Feedback to EM re: Enhancements based on Relevance to Market)
• Act as a single point of contact for retail initiatives and gathering of best practices for the cluster, escalating and scaling these further where applicable
• Timely reporting on the measurable outcome of these moments, campaigns or product launches to fuel a process of continuous improvement and target achievement
• Support the building off of channel priorities and initiatives
• Support the creation and launch of store tactical incentives to drive specific KPI outcomes
• Support the SEA and Country Operations team to create project plans and initiatives that directly drive our net sales and move the retail formula in a meaningful way
• Support all other initiatives assigned which lead into Retail and Franchise results

Key Relationships:

• SEA/Country

• SEA Retail and Franchise team
• SEA Country Retail team
• SEA GM and Finance
• SEA Brand and Marketing Activation
• EM: Excellence Team

Knowledge, Skills and Abilities:

• Advanced user of MS Office suite of products
• Fluent in English
• Excellent Coordination and communication skills
• High level of attention to details
• High level of Retail knowledge and experience

Requisite Education and Experience / Minimum Qualifications:

• University or College Degree
• 2 years of relevant functional experience, ideally with direct Retail experience and exposure to project management/coordination
• Understanding of Retail, Finance, Control
• Industry experience in Sports/Fashion/FMCG