Job Description

Key Job PurposeReporting to the Lead and Co-Lead for Undergraduate Education Office, this incumbent will be one of the key members to support all areas of administration pertaining to the Undergraduate Education matters of the School of Social Sciences, with the objective to ensure a smooth operation, timely and high- quality programme delivery to students.Key ResponsibilitiesWork closely with the Program coordinators and Program managers to support related matters but not limited to:Manage one of the Undergraduate Programmes

• Work closely with Subject Area on all programme related matters.
• Manage appointment and re-appointment of part time teaching staff.
• Assist course instructors on academic proposals for new courses, changes in course assessment, etc.

Exam Matters

• Work closely with course instructors to ensure adherence to exam timelines and guidelines.

Graduation Project (GP)

• Plan the timeline for the GP application, registration and submission.
• Work with the GP coordinator on the supervisor allocation.
• Assist to consolidate the marks given by the examiners and submit to the GP coordinator for review.

Student Feedback on Teaching (SFT)

• Collate SFT electives questions from Course Coordinators, Teaching Assistants (TAs) and part-time teaching staff.
• Ensure accurary and keep proper record of SFT.

Student Counseling

• Work closely with the student care manager to coach/facilitate students who face academic issues.
• Counsel/advise students on their academic progressions.

Course and Student Matters

• Oversee course and student matters.
• Respond to student enquiries.

The incumbent will also work with another Manager to manage two or three team members and undertake any other duties as and when required.Requirements

• Recognized Bachelor\xe2\x80\x99s degree in any discipline. Higher learning institutional work experience will be advantageous.
• Strong administrative skills, particularly being detail-oriented to keep track of progress status / completion within set timelines.
• Customer service oriented as in possessing a positive attitude to approach each situation with a solution.
• Open minded team player who readily communicates and objectively keeps the team goals in view.
• Good communications skills in both written and spoken to handle diverse levels of stakeholders.
• Proficient in MS Office applications is key.
• Prior experience in working with large data management system will have an advantage.
• Ability to adapt to changing priorities.

Hiring Institution: NTU

Nanyang Technological University