Job Description

MAJOR DUTIES AND RESPONSIBILITIES

• Programme Development and Implementation (50%)

• Support the development, implementation and sustainability of new and existing clinical programmes, strategic priorities and associated supporting systems for data generation and analysis for inpatient processes.
• Facilitate connections and collaboration with internal and external partners to implement new inpatient service processes.
• Assist in the development and implementation of protocolised AH-CH pathways.
• Work with Synapxe and IT governance teams on the development, deployment and refinement of hospital information systems such as NGEMR.

• Coordination and Administrative Support (30%)
• Coordinate with respective departments and provide secretariat support for scheduled and ad-hoc management meetings, as well as visits from external institutions.
• Support department heads, deputy heads, and managers across clinical and administrative departments with improvement initiatives and work processes.
• Provide support to projects and activities that streamline work processes and enhance productivity.
• Undertake additional executive responsibilities and corporate activities as assigned by Senior Management.

• Data Analysis and Risk Management (20%)
• Collate, analyse and report on key performance indicators and statistical data related to inpatient processes.
• Identify, monitor and manage risks arising from inpatient-related processes.
• Manage patient information with confidentiality and professionalism.

JOB REQUIREMENTS
(A) EDUCATION, TRAINING AND EXPERIENCE

• Good degree related to healthcare.
• At least 2 years' experience in service industry / healthcare related areas.
• Prior knowledge of hospital operations and administration areas will be an advantage.
• Possess positive attitude, initiative and keenness to learn.
• Possess strong analytical, good interpersonal and communication skills.
• Possess strong knowledge of Microsoft Office, including use of Word and Powerpoint for management meetings as well as use of Excel for statistical analysis.
• Must be a good team player.

Skills Required