Job Description

REQ-10099145

26/08/2025

Customer Loyalty

Singapore, Singapore

ING Bank

Loans Agency Specialist

Overview:

A facility agent acts as the primary point of contact between the transaction parties to a syndicated loan. Whilst appointed to co-ordinate the communication between clients, lenders and business partners, the Facility agent is also responsible for handling the flow of funds and providing on-going transaction support during the lifecycle of a deal.


In their role as facility agent (and/or security agent) the agency team are part of an agency platform and oversee a wide range of deals originating from various industry sectors including but not eclusive to, Diversified Corporates, Financial Institutions (predominately Insurance and Investment Funds), Transportation, Infrastructure, Real Estate and Acquisition Finance.

Role:

Working in a self-coordinating Client Loyalty Team (CLT) that promotes the ING One Agile Way of Working, you will become part of a small team dedicated to maimising their potential and providing outstanding client service. In a market where speed and fleibility are key, continuous improvement and being responsive to the needs of our clients is a must.

Main Duties and Responsibilities of Role:

Review of the facility documentation from an operability perspective to ensure that ING's standards and the latest APLMA/LSTA templates are adhered to. Collaborate with the originating business and legal counsel in terms of comments raised, to ensure that such points are negotiated to a successful outcome.
Identify and collate the information required to on-board a new deal whilst ensuring that all documentation is received on a timely basis. Liaise with legal counsel to ensure that relevant CPs are fulfilled and proactively manage the deal closing process, including funds flow.
Co-ordinate loan closing and primary syndication from an agency perspective, ensuring that a collaborative relationship is achieved and maintained with the originating business, syndications and any other stakeholders.
Deal set up and ongoing deal management in LoanIQ with reference to the facility agreement.

Work with internal and eternal contacts to manage the non-operational aspects of a deal including amendments, waivers and consent and act as the main point of contact for all deal issue escalations, ensuring that all matters are dealt with in a timely and efficient manner.
Proactively manage day to day run activities (drawdowns, rollovers, repayments, fees margin adjustments, covenants, secondary debt trades / transfers etc) whilst working with and overseeing the various offshore support teams to ensure that a high quality, client focussed, and control conscious product is delivered.

Eperience/Knowledge

Essential: 2 - 5 years Loan Agency eperience in a comparable role with a full understanding of all aspects of the role of the Agent and the Syndicated Loan Market.


Proven ability to read and interpret credit agreements.


Working knowledge of LoanIQ.


Desirable: Eposure to Structured Finance i.e. Real Estate Finance, Acquisition Finance or Transportation and Infrastructure Finance and Security Agent eperience.




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Glenn Murphy



Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.