Job Description

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Assistant Manager/Senior Assistant Manager, Career Consulting
Posting Start Date: 23/10/2025
Schemes of Service: Corporate
Division: SITLEARN
Employment Type: Fixed Term
About SITLEARN
SITLEARN is the lifelong learning and professional development division of the Singapore Institute of Technology (SIT). We offer a wide range of programmes designed to help individuals and organizations stay competitive and relevant in a rapidly evolving world. Our focus is on creating impactful learning experiences that empower professionals to develop skills, drive innovation, and lead in their respective fields.
Position Overview:
The Assistant Manager/ Senior Assistant Manager (Learner Engagement) provides end-to-end career and learning support to participants in the SkillsFuture Career Transition Programme (SCTP). From pre-course enrolment to post-course follow-up, you'll guide and coach learners throughout their learning journey to support their transition into employment.
Key Responsibilities
1. Pre-Course Enrolment

• Assess prospective learners for course suitability based on career goals, experience, and transferable skills.
• Conduct consultation calls to clarify programme goals, entry requirements, and funding eligibility.
• Recommend appropriate SITLEARN SCTP programmes aligned with individual career aspirations.
• Support the enrolment process to ensure minimum class sizes and course run viability.

2. Career Coaching & Advisory

• Conduct one-to-one coaching sessions to explore learners' career objectives, strengths, and barriers.
• Develop personalised career roadmaps aligned with market opportunities and industry trends.
• Provide guidance on job search strategies, CV/resume writing, interview preparation, and personal branding.

3. Training & Facilitation

• Deliver or oversee employability workshops on topics such as job search strategy, digital tools, and workplace readiness.
• Facilitate group coaching, peer learning circles, and role-play exercises to build job-seeking confidence.
• Support learners in using platforms and tools (e.g., LinkedIn, AI-powered job tools) to enhance job search effectiveness.

4. Administration & Reporting

• Maintain accurate documentation of all learner interactions and support provided.
• Ensure learner data is kept current across relevant systems.
• Prepare timely and accurate reports on learner engagement and outcomes.
• Uphold strict data protection standards in line with PDPA and institutional policies.

Qualifications & Experience

• Tertiary qualification in any field
• A minimum of 5 years of relevant experience in career coaching, recruitment, talent acquisition, or consulting.
• Experience in training or facilitation, particularly in career development or soft skills, is highly desirable.
• Proficient in administering and interpreting career assessments.
• Strong team player who works well with other coaches and internal stakeholders.
• Excellent interpersonal and communication skills.
• Empathetic with a learner-focused approach.
• Well-organized and capable of managing multiple learner portfolios effectively.
• Comfortable working both independently and collaboratively in team environments.
• Familiarity with adult learners and mid-career jobseekers is an advantage.

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