Job Description

Assistant Manager/Senior Assistant Manager, Learner Engagement
Posting Start Date: 23/10/2025
Schemes of Service: Corporate
Division: SITLEARN
Employment Type: Fixed Term

About SITLEARN

SITLEARN is the lifelong learning and professional development division of the Singapore Institute of Technology (SIT). We offer a wide range of programmes designed to help individuals and organizations stay competitive and relevant in a rapidly evolving world. Our focus is on creating impactful learning experiences that empower professionals to develop skills, drive innovation, and lead in their respective fields.

Position Overview:

The Assistant Manager/ Senior Assistant Manager (Learner Engagement) provides end-to-end career and learning support to participants in the SkillsFuture Career Transition Programme (SCTP). From pre-course enrolment to post-course follow-up, you'll guide and coach learners throughout their learning journey to support their transition into employment.

Key Responsibilities

1. Pre-Course Enrolment

Assess prospective learners for course suitability based on career goals, experience, and transferable skills. Conduct consultation calls to clarify programme goals, entry requirements, and funding eligibility. Recommend appropriate SITLEARN SCTP programmes aligned with individual career aspirations. Support the enrolment process to ensure minimum class sizes and course run viability.

2. Career Coaching & Advisory

Conduct one-to-one coaching sessions to explore learners' career objectives, strengths, and barriers. Develop personalised career roadmaps aligned with market opportunities and industry trends. Provide guidance on job search strategies, CV/resume writing, interview preparation, and personal branding.

3. Training & Facilitation

Deliver or oversee employability workshops on topics such as job search strategy, digital tools, and workplace readiness. Facilitate group coaching, peer learning circles, and role-play exercises to build job-seeking confidence. Support learners in using platforms and tools (e.g., LinkedIn, AI-powered job tools) to enhance job search effectiveness.

4. Administration & Reporting

Maintain accurate documentation of all learner interactions and support provided. Ensure learner data is kept current across relevant systems. Prepare timely and accurate reports on learner engagement and outcomes. Uphold strict data protection standards in line with PDPA and institutional policies.

Qualifications & Experience

Tertiary qualification in any field A minimum of 5 years of relevant experience in career coaching, recruitment, talent acquisition, or consulting. Experience in training or facilitation, particularly in career development or soft skills, is highly desirable. Proficient in administering and interpreting career assessments. Strong team player who works well with other coaches and internal stakeholders. Excellent interpersonal and communication skills. Empathetic with a learner-focused approach. Well-organized and capable of managing multiple learner portfolios effectively. Comfortable working both independently and collaboratively in team environments. * Familiarity with adult learners and mid-career jobseekers is an advantage.