Check and reply to emails when necessary. Company-related messages are to be read & replied promptly as and when is necessary.
Ensure counter registration and details are keyed-in with accuracy.
Manage operation team members well on their respective roles and duties to ensure their work is being done properly and professionally.
Be alert and vigilance at all times of surrounding situations such as staff carrying out their job properly and professionally and arising situations such as assisting frustrated / angry customers caused by missed queue, waiting too long or lost their way, or not being attended to at all.
Check the backline from time to time to ensure that everything is smooth, and customers are being attended to and without being lost in the medical center.
Manage operations matters such as prioritizing prepaid customers, ensuring our valuable health screening - customers are being taken care of well.
Always check and ensure that the additional add-on tests are being an add-on and ensure that all the blood samples are dispatching at the correct timings, especially the express service samples.
Ensure X-ray images are all being sent, double-check on the X-ray daily, QC & reject analysis are being properly done by the radiographers, and check the X-ray machine is being switched off at the end of the day.
Ensure medical consumables / medications are sufficient for the month. Make sure necessary items are ordered in time. Make payment when the item has arrived and report to Managing Director.
Tally the payments daily, providing a daily sales report and banking in all necessary company money as instructed by the Managing Director.
Assist Managing Director in making payment to our service providers such as laboratories and Imaging centers.
Ensure your daily / Ad-hoc duties assigned by your superiors are being properly done.
Job requirements:
1, 2 years of experience in operations management, preferably in healthcare.
Registration No: R22111330 INTER ISLAND CONSULTING PTE LTD (Co Reg: 201026915R / EA License: 11C3031 ) Please send your updated resume by clicking \xe2\x80\x9cApply\xe2\x80\x9d . Only shortlisted candidates will be notified.
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