The Assistant Outlet Manager assists the Outlet Manager in implementing business plans. He/She is involved in staff control and handling people issues. He/She performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. He/She is also responsible for the recruitment, training and motivation of staff.
Tasks
Administer purchasing and receiving procedures.
Conduct food and beverage hygiene audit.
Conduct orientation and training.
Conduct staff performance assessment process.
Contribute to innovation process within own scope of work in the business unit.
Facilitate compliance with legislative and regulatory requirements.
Foster service innovation.
Identify and establish internal and external stakeholder relationships.
Implement loss/risk prevention.
Lead team to implement change.
Lead with service vision.
Maintain halal certification requirements.
Manage and implement business continuity plans.
Manage site/outlet and equipment maintenance.
Manage training.
Managing the customer experience.
Monitor income and expenses.
Provide information for management decision making.
Provide quality control for service.
Supervise bar service.
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