Job Description

Responsibilities

• Lead and manage a team of System and network engineers to perform daily O&S.
• Administer and ensure standardization of all system (including network & security) integration and ensure delivery line for different application.
• Perform integration of solutions and communicate with all third party entities.
• Prepare customer test plans and strategies of conducting procedures
• Perform troubleshoot on network integration processes and resolve complicated configuration issues.
• Perform Windows patches, WSUS, AD/DC configuration and setup.
• Provide backup to other teams and analyze problems.

• Able to perform OS/server/firewall/switches patch management
• Able to implement approved patches/releases deployment accordingly to Change Request
• Able to maintain network and system security included cybersecurity advisories
• Able to perform scheduled maintenance for Windows or Linux OS, servers, workstations, switches, routers, networks appliances in UAT, DR and Production Environment
• Able to diagnose and resolve technical hardware and software related issue
• Train various group members and provide technical expertise in working.
• Prepare report submitting for different customers and companies.
• Determine retrieval of ownership manipulating issues to ensure closure of reports at different levels.
• Process oriented.
• Strong team player and ability to lead technical team.
• Able to explain the technical aspect and propose solutions to client.

• At least 5 years of experience in IT field, with background in System & Network maintenance and support
• Computer or IT related Degree/Diploma
• Knowledge of configuring and troubleshooting switched and routed networks
• Knowledge of basic Linux commands will be preferred
• Good team leader with strong communication and interpersonal skills
• Technical Knowledge and Experience on the following:

• Windows Server 2019 and above
• Windows 10 and above
• Windows AD, user administration, management of GPO policies
• Windows CA and SSL certificates renewal
• Windows WSUS offline, WSUS manual catalogue import for windows security patch management
• Symantec EndPoint Protection (SEP), SEPM and Symantec LiveUpdate Administrator (LUA)
• VMware ESXi 7U3 and above, VMware VSAN stretch cluster, vCenter, NSX
• Splunk Enterprise, Kiwi Syslog Server, syslog protocol for centralized log collection
• Network knowledge and concepts such as network subnetting, network routing (static routing, dynamic routing such as OSPF), NAT, firewall policies, network traffic, site-to-site VPN tunnels
• Concepts of SSL certificates such as certificate, keys and cryptographic ciphers
• Manage antivirus definition and security patches, OS, software and firmware upgrades in the system
• Manage SSL certificate renewal of all certificates used in the system
• Manage and troubleshoot system issues including working with OEM supports to determine cause of issue and rectification plan
• Manage monthly system preventive management checks and reporting
• MSSQL

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